Frequently asked questions

Cancel or reschedule more than 24 hours before your start time. Changes inside 24 hours are not available through your account. Our team can manage an exception when appropriate.

The confirmation link protects your family account. After creating an account, open the Sunken email, tap the link, then return to sign in and finish booking.

Enter the birthdate of each person who will be in the water. Start with one swimmer. You can add other children, yourself, or other adults later in your account.

Swim lessons are held at a private residence near Sunset Beach. Your confirmation includes the location details and arrival notes.

Parent & me is the starting point for babies and toddlers who are not ready for independent private lessons. Private lessons provide one-on-one instruction. Semi-private lessons are for two similarly skilled swimmers. Open swim is supervised practice or play, not a lesson, and is open to kids and adults.

Children age 3 and under must independently hold the wall, blow bubbles, kick, submerge while holding their breath, pick up toys from pool steps, and jump to a parent while kicking head-down before booking a 15-minute private lesson.

Each swimmer needs their own paid spot and should be comfortable underwater at a similar skill level. Sunken does not automatically match your swimmer with another family. If no second swimmer has joined 48 hours before class, the lesson becomes private and the private-lesson rate applies.

Swim team is a full season enrollment with weekly practices, excluding holidays. The season price is charged separately for each swimmer. Booking the series enrolls your swimmer in every published date shown for that class.

No. Open swim and adult practice are booked one date at a time. Choose only the session you want from the published dates.

Little Divers is for children age 5 and older who can comfortably swim across a pool without assistance and love being in the water. Divers age 5–8 complete the pool portion before ocean sessions; older divers repeat the pool portion at least every 12 months unless currently in Dive Club or recently trained.

Bring a mask, fins, and a wetsuit. A snorkel is recommended. Our team can help with equipment recommendations.

Wave 1 is a beginner certification course for ages 16+ who have strong swimming ability. It covers theory, pool skills, open-water depth, equalization, breathing, and rescue safety.

Wave 2 is for divers age 16+ who already hold Wave 1 or an equivalent certification. It advances depth, equalization, no-fins technique, safety, and rescue skills.

Bring a mask, fins, wetsuit, weight belt and weights, water, snacks, and a towel. A notebook or other way to take notes is helpful for theory sessions.